Frequently Asked Questions
What is Bag Bijoux by Ashna Mehta?
Bag Bijoux are luxury jewelry charms designed to adorn handbags and double as pendants. Each piece is handcrafted in precious metals and gemstones to elevate personal style.
Can I customize my Bag Bijoux?
Yes. We offer customization options, including initials and bespoke designs, through the Bag Bijoux Customizer tool.
How long does it take to process my order?
Alphabet Bag Bijoux customized items are processed within 7 to 10 business days before shipment.
- All other Bag Bijoux products are typically made to order and take approximately 4 to 6 weeks for production and shipment.
- Delivery estimates are provided at checkout based on your location and selected shipping method.
Are delivery dates guaranteed?
Delivery estimates are provided at checkout and confirmed by email. They are estimates and may vary due to carrier delays, customs processing, or factors outside our control.
Can I cancel or change my order after it is placed?
Made-to-order and custom pieces cannot be canceled or changed once payment is confirmed, as production begins immediately.
If you have concerns or need assistance, contact customer service promptly.
Do you ship internationally?
Yes. We ship globally. Shipping costs and delivery times vary by destination and selected method at checkout.
How do I care for my Bag Bijoux?
Store pieces in their original case when not worn. Avoid contact with water, perfumes, and chemicals. Clean with a soft, dry cloth. For gemstones, consult a professional jeweler for deeper cleaning.
What materials are used in my jewelry?
Bag Bijoux and other jewelry pieces are crafted in 18K gold and may include natural diamonds and other gemstones. Each design emphasizes heritage, craftsmanship, and timeless beauty.
Do you offer repairs or maintenance?
We offer limited repair services for products purchased directly from our website. Contact customer service with details and images of your item for evaluation.
Is your jewelry authentic and ethically sourced?
Yes. All pieces are made using authentic precious metals and natural gemstones. We adhere to responsible sourcing practices.
How can I contact customer support?
You can reach our customer support team via email at support@ashna-mehta.com or through the contact form on our website.
We typically respond within 24 hours during business days.
Ashna Mehta is an internationally celebrated jewelry designer known for blending timeless glamor with avant-garde design. With a signature style that unites heritage and innovation, Ashna has quickly risen as a visionary voice in fine jewelry.
Among her most iconic works is the Barbie Necklace, famously worn by Nicki Minaj, which garnered international acclaim and symbolized the bold spirit of her design philosophy. The necklace was later featured in “Ice Cold: An Exhibition of Hip-Hop Jewelry” at the American Museum of Natural History, highlighting its cultural significance and Ashna’s impact on contemporary jewelry design.
"Eat diamonds for breakfast and shine all day."
This motto is more than a catchphrase — it's a mantra that infuses every Ashna Mehta creation with confidence, femininity, and unapologetic brilliance. Each piece is designed to celebrate individuality and express bold elegance.